FAQs

SHIPPING & DELIVERY

How long does shipping take?
Most orders ship within 2–4 business days. Once your order is on its way, standard delivery takes 5–7 business days. You'll receive a tracking number as soon as your order ships.

Do you offer free shipping?
Yes — free standard shipping on all orders over $70.

Do you ship internationally?
We currently only ship within the United States. 

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RETURNS & EXCHANGES

Do you accept returns or exchanges? All sales are final. We put a lot of care into every piece we make, and we want you to love what you ordered — so if you have any questions about sizing, fit, or a specific item before you buy, please don't hesitate to reach out. We're happy to help you get it right before you place your order.

What if my order arrives damaged or incorrect? If something arrives damaged or we made an error on your order, we'll absolutely make it right. Reach out to us at [your email] within 7 days of delivery with a photo and your order number and we'll take care of you.

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SIZING

How do your hats fit?
Our caps are adjustable and designed to fit most head sizes. If you have any questions about fit, feel free to reach out before ordering.

How do your tees fit?
Our tees are unisex and run a tad  oversized. We recommend ordering your true size for the perfect fit. 

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ORDERS

Can I change or cancel my order?
We process orders quickly — if you need to make a change, contact us within 24 hours of placing your order and we'll do our best.

What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay.

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STILL HAVE QUESTIONS?
We're real people and we actually respond. Reach out at cowboysluckadmin@gmail.com or DM us on Instagram @cowboysluck.